ISO 22320:2011 Societal security - Emergency management - Requirements for incident response

This International Standard has been developed to minimize the impact of disasters, terrorist attacks and other major incidents and help save lives, mitigate harm and damage and ensure continuity of basic services such as health, rescue services, water and food supplies, and electricity and fuel delivery. It outlines global best practice for establishing command and control organizational structures and procedures, decision support, traceability and information management. Interoperability amongst involved organizations is essential for successful incident response. ISO 22320 also helps ensure timely, relevant and accurate operational information by specifying processes, systems of work, data capture and management. It also establishes a foundation for coordination and cooperation, ensuring that all relevant parties are on the same page during a disaster, minimizing the risk of misunderstandings and ensuring a more effective use of the combined resources.

ISO 22320 is developed to be used by both public and private organizations and encourages community participation in the development and implementation of incident response measures, to ensure a response that is appropriate to the needs of the affected population as well as culturally acceptable.
Where to buy ISO 22320   


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